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Grab Terms and Conditions (7 - 13 October 2020)

Terms and Conditions for “GrabFinance Smartphone Offer”

1.​ ​Participation

You agree to participate in the “GrabFinance Smartphone Offer” (the “Offer”), provided by GFin Services (M) Sdn Bhd (“the “Company”). This offer is subject to you remaining as an active Grab Driver-Partner on the Grab platform and fulfilling any other eligibility conditions determined by the Company from time to time. Notwithstanding this, the Company reserves the right to reject any participation from any Grab Driver-Partner at its sole and absolute discretion without assigning any reason whatsoever​.​

By participating in this Offer, you agree that you have read and understood the terms in these Terms & Conditions and agree that these Terms & Conditions constitute a legally binding agreement between you and the Company.

Notwithstanding the above, these Terms & Conditions shall be rea​d ​together with any other conditions issued by the Company or any other subsidiary, affiliate or associated company of Grabtaxi Holdings Pte. Ltd. (collectively, “Grab”) which are applicable to you.

2. Selection of Merchandise

You may select goods for purchase available in Grab’s partner website and/or store – ​DirectD Retail & Wholesale Sdn Bhd (“DirectD”) up to maximum cost not exceeding RM3,800 and agree to the deduction terms stipulated in the Application Form over a period of 182 days (6 months).

By participating in this Offer, you also agree that you have read and understood and agree to the terms and conditions issued by DirectD which may be amended from time to time without notice to you.

DirectD’s terms and conditions are available at: ​https://grab.directd.com.my/grab-4

3. Driver-Partner’s Responsibilities

By participating and subscribing to this Offer, you accept and consent that you shall be responsible and liable for the daily deduction (includes weekends and public holidays) to the Company (detailed below), applicable to this Offer, and you hereby acknowledge receipt of the notice assignment that the receivables of the debt created by your purchase of the merchandise shall be assigned by DirectD to the Company.

For the avoidance of doubt, DirectD shall remain fully liable to perform all their obligations under the sales invoice and under the consumer protection laws, and the Company is under no liability whatsoever in the event of DirectD’s failure to perform their obligations thereunder.

Upon receiving the unique code provided by DirectD through Grab’s communication via SMS, the unique code that you received must be utilised before or by 11:59pm, 13 October 2020.

4. Daily deduction

Based on the final purchase amount of the merchandise you have chosen; you are required to repay in 182 equal daily deductions. Please find the sample of deduction table below.

Voucher Amount

Purchase amount

Total deduction (RM)

Daily Deduction (RM)

RM600

RM899

(More than voucher amount)

RM600

RM3.30

RM600

RM399

(Less than voucher amount)

RM399

RM2.19

This daily deduction schedule follows the same pattern and continues for the next 181 days (total of 6 months) after the first daily deduction is made

Daily deduction shall be made via deductions from the Driver-Partner’s cash and/or credit wallet every day for 182 consecutive days from the date that will be notified to you by the Company via SMS until full payment of the total invoice has been collected. If funds in the cash and/or credit wallets are insufficient, multiple deduction attempts shall be made daily until the full outstanding amount is received.

All payments shall be made in Ringgit Malaysia (RM). No additional charges or fees will be imposed by the Company.

5. Cancellation policy

No cancellation is allowed once:

  • Grab driver-partner has received the unique code of this Offer

  • Grab driver-partner has picked up items (full or partial items)

  • Online orders that have been shipped to Grab driver-partner or shipped to Grab driver-partner’s desired pick up location.

Cancellation Process for online purchase

  1. Grab driver-partner to email grab@directd.com.my for cancellation; or call 03-56211355 for cancellation

  2. Grab driver-partner to provide name, email, phone, order number and reason for cancellation

  3. Grab driver-partner to notify Grab via gfin.my@grabtaxi.com that cancellation has been done with DirectD

6​.​ Personal Data

By participating in this Offer you agree that the information which you have submitted to the Company may include your personal data and you hereby give consent for the Company, and Grab to process your personal data in accordance with Grab’s privacy policy and applicable data protection laws.

7.​ ​Miscellaneous

  • The Grab Driver-Partner Terms of Use shall apply to these Terms and Conditions.

  • The Company reserves the right to vary any of these Terms and Conditions at any time. Such amendments shall be effective once they are notified to you.

  • The Company shall not be liable for any claim by you or third-party claims or losses of any nature, including but not limited to, loss of profits, punitive, indirect, special, incidental, or consequential damages or for other damages and any related claims of any nature, including direct, indirect, third party, consequential or other damages resulting from or in connection with this Offer.

  • The Company disclaims any liability for loss or damage to property or any personal injury or loss of life resulting from or in connection with this Offer.

  • The Company reserves the right, at its absolute discretion, to use the names, photographs, voice or video recordings and entries of the Driver-Partner for publicity, advertising, trade or GrabFinance Smartphone Offer purposes in any media, without first obtaining any consent nor making any payment whatsoever to the Driver-Partner.

  • You acknowledge and agree that the Company reserves the right to disqualify any participation or terminate the service under this Offer if the Driver-Partner is in breach of any provision of these Terms and Conditions which is incapable of remedy or if capable of remedy, is not remedied within 3 days of receipt of notice by the Company. Notwithstanding the above, the Company reserves the right to terminate any participation on the Driver-Partner under this Offer, with notice to the Driver-Partner, at the Company's sole and absolute discretion without assigning any reason whatsoever.

  • On termination by the Company, the entire outstanding balance owed by you under these Terms and Conditions shall become due and payable in full to the Company.

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